Xpertis Spedycja – solution supporting the management of the freight forwarding process

In the modern economy, transport of material goods becomes more and more complicated. More and more customers require flexibility, speed and comprehensive service: transport of goods of various sizes into and from other countries, storage of products and their distribution all over Poland. Ever growing expectations of customers and ever stronger competition make rising quality and keeping deadlines an absolute necessity.

The flow of information is today more important than ever before. Information technology decides about the position of the company on the market. No-paper communication saves money and time. In freight forwarding business the efficient flow of information means more efficient transport of goods and flow of documents.

  • Is it possible to ensure uniform procedures in dispersed locations?
  • Does the pace of work allow issuing complete documentation accompanying deliveries?
  • To what extent can IT increase the efficiency of work?

Xpertis Spedycja – organisation of freight forwarding process

Xpertis Spedycja – is a complete system of managing the freight forwarding process, starting with the first contact with the customer, and ending with the information sent to the customer about the delivery of the goods and invoicing. Having at their disposal a whole range of forms and spreadsheets, freight forwarders can always be sure that they have up-to-date information. Compatibility with text editors and spreadsheets ensures the use of up-to-date company and sector templates, and correction of data (price lists) has never been easier. Intuitive interface and easy navigation make the information always reach the right place, and finding it is fast due to the system of links. Closed and invoiced orders are automatically transferred to the archive data base.

Operational tasks management

Freight forwarders’ work very often involves non-standard realisation of individual orders. Xpertis Spedycja is flexible enough to leave some room for taking right decisions and describing parcels by the forwarder in a non-standard way, although standard procedures are automatic.

Documents, forms ...

Freight forwarding involves a lot of documents related to transport, insurance, customs and others. Each of them has its own template and needs to be issued in a certain way. Such documents need to be printed out and sent in many languages at any given moment, using different means of communication. Thanks to Xpertis you can manage these documents, change the forms and printouts, and manage their versions in an easy, user friendly way.

Functionalities:

  • Business proposals using own and external pricelists,
  • Registering and handling all freight forwarding orders,
  • Managing documentation of sea, air and land transport: shipping lists, transfers of rights to shipped goods, transit documents etc.,
  • Complete database of contractors and partners with additional information
  • Integrated invoicing module,
  • Handling customs documentation,
  • Estimation of costs and revenue from individual orders,
  • Possibility of automatic generation of notifications – pre-alerts,
  • Creating and registering printouts based on English and Polish templates,
  • Handling complaints from customers and other company documentation.

Benefits:

  • Accurate reproduction of processes characteristic for freight forwarding sector – by applying appropriate division into stages, hierarchy and interconnections between tasks and documents, the company receives a complete set of information about the state of realisation of the most important processes,
  • Efficient work in dispersed structures – the system can work in many outlets using replication mechanisms and providing appropriate data protection,
  • Efficient flow of information – thanks to the workflow module, any amount of data can be sent efficiently in a predefined direction,
  • Clear authorisation system – precise individual and group authority allocation
  • Improved customers’ satisfaction and more efficient cooperation with partners – thanks to utilisation of all most important channels of communication.

Xpertis Spedycja can operate on its own or constitute a part of the integrated Macrologic Group solution.

CONTACT

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